Frequently Asked Questions
Everything you need to know about your next collectible treasure.
How do you verify the authenticity of signed items?
Every product at My Signed Copy comes with a Certificate of Authenticity (COA) from reputable third-party authenticators or is sourced from official private signing sessions.
How are fragile collectibles packaged for shipping?
We use premium, acid-free archival sleeves and double-walled reinforced boxes with high-density foam to ensure your signed copy arrives in pristine condition.
Do you offer international shipping?
Yes, we ship worldwide via tracked courier services. Please note that international customers are responsible for any local customs duties or import taxes.
What is your return policy for autographed memorabilia?
Due to the unique nature of collectibles, we accept returns within 14 days only if the item remains in its original, unopened security packaging with all tags attached.
Can I request a specific dedication or inscription?
Personalized inscriptions are only available during scheduled pre-order events. For in-stock items, the signature is already finalized and cannot be modified.
How long does it take to process my order?
Orders are typically processed and dispatched within 2-3 business days. You will receive a tracking number via email as soon as your package is scanned by the carrier.